Privacy Policy
Trikona Design Studio respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, or contact us about our architecture and interior design services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact information: Your name, phone number, email address and other details you choose to provide.
Project information:Your project location, type of project, design requirements, budget, preferred timeline and other information relevant to your enquiry.
Communication details: Information you share when contacting us through our website, Meta lead forms, WhatsApp, email or other communication channels.
Website usage information: Basic technical or usage information may be collected through cookies or analytics tools if these are enabled on our website.
Please share only the information necessary for us to understand and respond to your enquiry.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries and requests for consultations.
- Understand your architecture, interior design or renovation requirements.
- Contact you to discuss your project, provide relevant information or follow up on your enquiry.
- Prepare proposals, quotations or other project-related information when requested.
- Improve our services, website and enquiry process.
- Maintain business records and meet applicable legal obligations.
We will not use your contact details for unrelated purposes without an appropriate legal basis or consent where required.
3. How We Share Your Information
We do not sell your personal information.
We may share relevant information with service providers that help us operate our website, manage enquiries or communicate with you, where necessary. These may include website hosting providers, enquiry management tools and communication platforms such as Meta or WhatsApp.
We may also disclose information where required by applicable law or to protect our legal rights.
4. Meta Lead Forms and WhatsApp Enquiries
If you submit an enquiry through a Meta platform, such as Facebook or Instagram, the information you provide may be shared with Trikona Design Studio so that we can respond to your request.
If you contact us through WhatsApp, your communication will also be subject to WhatsApp's applicable terms and privacy policy.
Submitting an enquiry does not automatically create a client relationship or guarantee that a project will be accepted.
5. Data Storage and Security
We take reasonable steps to protect the personal information entrusted to us against unauthorised access, disclosure, alteration or loss.
Information is retained only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining relevant business records and meeting legal requirements.
No method of electronic transmission or storage can be guaranteed to be completely secure.
6. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also raise concerns about how your information is being used.
To make a request, please contact us using the details below. We may need to verify your identity before acting on a request, and certain information may need to be retained where required by law.
7. Cookies and Third-Party Services
Our website may use cookies, analytics tools or third-party services to support website functionality and understand website usage. The information collected depends on the tools enabled on our website.
Third-party websites and services operate under their own privacy policies. We encourage you to review those policies when using their services.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements. Any revised version will be published on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us.
Trikona Design Studio respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, or contact us about our architecture and interior design services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact information: Your name, phone number, email address and other details you choose to provide.
Project information:Your project location, type of project, design requirements, budget, preferred timeline and other information relevant to your enquiry.
Communication details: Information you share when contacting us through our website, Meta lead forms, WhatsApp, email or other communication channels.
Website usage information: Basic technical or usage information may be collected through cookies or analytics tools if these are enabled on our website.
Please share only the information necessary for us to understand and respond to your enquiry.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries and requests for consultations.
- Understand your architecture, interior design or renovation requirements.
- Contact you to discuss your project, provide relevant information or follow up on your enquiry.
- Prepare proposals, quotations or other project-related information when requested.
- Improve our services, website and enquiry process.
- Maintain business records and meet applicable legal obligations.
We will not use your contact details for unrelated purposes without an appropriate legal basis or consent where required.
3. How We Share Your Information
We do not sell your personal information.
We may share relevant information with service providers that help us operate our website, manage enquiries or communicate with you, where necessary. These may include website hosting providers, enquiry management tools and communication platforms such as Meta or WhatsApp.
We may also disclose information where required by applicable law or to protect our legal rights.
4. Meta Lead Forms and WhatsApp Enquiries
If you submit an enquiry through a Meta platform, such as Facebook or Instagram, the information you provide may be shared with Trikona Design Studio so that we can respond to your request.
If you contact us through WhatsApp, your communication will also be subject to WhatsApp's applicable terms and privacy policy.
Submitting an enquiry does not automatically create a client relationship or guarantee that a project will be accepted.
5. Data Storage and Security
We take reasonable steps to protect the personal information entrusted to us against unauthorised access, disclosure, alteration or loss.
Information is retained only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining relevant business records and meeting legal requirements.
No method of electronic transmission or storage can be guaranteed to be completely secure.
6. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also raise concerns about how your information is being used.
To make a request, please contact us using the details below. We may need to verify your identity before acting on a request, and certain information may need to be retained where required by law.
7. Cookies and Third-Party Services
Our website may use cookies, analytics tools or third-party services to support website functionality and understand website usage. The information collected depends on the tools enabled on our website.
Third-party websites and services operate under their own privacy policies. We encourage you to review those policies when using their services.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements. Any revised version will be published on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us.
